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How to Use ChatGPT for Job Interviews: A Guide for Small Business Owners

How to Use ChatGPT for Job Interviews: A Guide for Small Business Owners | AI Alchemist
AI for Business 👥 Hiring & Interviews 🇺🇸 US & 🇬🇧 UK Both Sides of the Table

How to Use ChatGPT for Job Interviews:
A Guide for Small Business Owners

Most small business owners have been on both sides of a job interview in the last few years — interviewing a new member of staff with no HR training to fall back on, and at some point being interviewed themselves for a contract, a media opportunity, or a business partnership. These five ChatGPT prompts prepare you for both situations in under 10 minutes. No HR background needed.

The job interview is one of the highest-stakes conversations in business — and one of the least prepared for.

Most small business owners who conduct job interviews do so with no formal HR training, a vague list of questions they made up in the car on the way to the office, and a gut-feel assessment process that has no reliable way to compare candidates fairly. The result is often a costly hiring mistake — someone who interviewed well but could not do the job, or someone who could have been brilliant but interviewed badly because they were nervous.

And when the same small business owner finds themselves being interviewed — for a contract, a supplier partnership, a media appearance, or a business loan — they often arrive underprepared because they spent all their energy running the business and none preparing for the conversation.

ChatGPT addresses both situations with equal effectiveness. Here is how.

👥 You’re the Interviewer
Hiring a new member of staff for your business
Prompt 1Generate structured, legally safe interview questions tailored to the specific role
Prompt 2Create a scoring framework to assess candidates fairly and consistently
📋 You’re the Interviewee
Being interviewed for a contract, loan, or partnership
Prompt 3Get a one-page briefing on the company and what they will likely ask
Prompt 4Turn rough notes about your experience into confident STAR-format answers

↓ Prompt 5 works for both — the professional follow-up message after any interview

10 min
to be fully prepared for any interview — as interviewer or interviewee — using these five prompts
Free
all five prompts work on the free version of ChatGPT at chat.openai.com
UK & US
includes ACAS-aware questions for UK employers and EEOC-aware questions for US employers

Prompt 1 — The Interview Question Generator [ For Interviewers ]

The most common hiring mistake small business owners make is asking questions that feel comfortable rather than questions that assess what actually matters. “Tell me about yourself” is comfortable. “Tell me about a time you had to keep working to a high standard under significant pressure” is what actually reveals whether someone will perform.

This prompt produces 10 structured, competency-based questions tailored to your specific role — covering capability, reliability, and cultural fit for a small team — with a built-in check for legally sensitive areas.

👥 CRAFT Prompt 1 of 5 — Interview Question Generator Interviewer
You are an experienced HR consultant helping a small business owner prepare for a job interview with no formal HR training.
 
My business: [Business name], a [brief description — e.g. "sole trader plumbing business in Leeds" / "hair salon with 4 staff in Bristol"].
Role I am hiring for: [Job title — e.g. "Part-time receptionist" / "Second plumber / improver" / "Café barista and front-of-house"]
The 3 most important things I need to know about a candidate:
1. [e.g. "Can they actually do the technical parts of the job?"]
2. [e.g. "Will they show up reliably and on time?"]
3. [e.g. "Will they represent my business well with customers?"]
 
Generate 10 structured interview questions. For each question:
- Make it open-ended (cannot be answered with yes or no)
- Where possible, use competency-based phrasing: "Tell me about a time when..." or "Give me an example of..."
- Cover all 3 dimensions I listed above
 
IMPORTANT: Do not include any questions that touch on age, pregnancy, religion, disability, race, sexual orientation, or national origin. These are legally sensitive areas under the Equality Act 2010 (UK) and EEOC guidelines (US). Flag if any of my 3 priorities might lead to legally problematic questions.
⚠️ Always review before use
AI-generated interview questions are subject to exactly the same legal requirements as manually written ones. Before using any interview questions, check them against ACAS guidelines if you are in the UK (acas.org.uk) or EEOC guidelines if you are in the US (eeoc.gov). If you are unsure whether a question is lawful, leave it out. A costly discrimination claim is far worse than a gap in your interview process.

Prompt 2 — The Scoring Framework [ For Interviewers ]

Gut feel is the enemy of good hiring. When you interview three candidates back to back and then try to compare them from memory, the one who interviewed most confidently often wins — regardless of whether they were actually the most competent. A simple scoring sheet changes this by anchoring your evaluation to specific, observable criteria rather than overall impression.

👥 CRAFT Prompt 2 of 5 — Scoring Framework Interviewer
You are an HR consultant helping a small business owner create a simple candidate scoring sheet for job interviews.
 
Role I am interviewing for: [Job title]
My 10 interview questions (paste here or describe them briefly): [Your questions from Prompt 1]
 
Create a simple, one-page scoring sheet I can print and use during interviews. It should:
- List each question with space for notes
- Include a 1-5 scoring scale for each question (1 = poor, 3 = acceptable, 5 = excellent) with brief guidance on what each score means for that question
- Include an overall score section at the end
- Include a brief "gut feel" section with 3 yes/no checkboxes: reliable impression, would represent my business well, would fit in a small team
 
Format it as a simple table I can use on paper. Keep the language plain — I am not an HR professional.
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Prompt 3 — The Research Brief [ For Interviewees ]

You have an interview for a contract, a loan, a media appearance, or a business partnership. You have 20 minutes to prepare. This prompt turns a job description or brief description of the interviewing organisation into a one-page briefing on what they care about, what they will likely ask, and what you should know before you walk in.

📋 CRAFT Prompt 3 of 5 — Research Brief Interviewee
You are a professional interview coach helping a small business owner prepare for an important interview or meeting.
 
Who I am being interviewed by: [e.g. "a bank loan officer at NatWest" / "a production company for a TV feature on small businesses" / "a potential major client who wants to assess whether to use my business" / "a local authority procurement team for a contract"]
What they are assessing me for: [e.g. "a £20,000 business loan" / "whether to feature my business in a documentary" / "a 12-month cleaning contract for their offices"]
What I know about them: [Any information about the organisation, their values, their priorities — or leave blank and ask ChatGPT to describe what this type of interviewer typically cares about]
My business: [Business name], a [brief description], based in [location], trading for [X years].
 
Give me a one-page preparation brief covering:
1. What this interviewer is most likely trying to assess (3-4 key criteria)
2. The 5 questions they are most likely to ask
3. The 3 things I should make sure to mention about my business that will resonate most
4. One thing to avoid saying or doing in this specific context
 
Keep it practical and specific — I have 20 minutes to prepare.

Prompt 4 — The Answer Polisher [ For Interviewees ]

The STAR method — Situation, Task, Action, Result — is the most effective structure for answering competency-based interview questions. Most people know this in theory and abandon it under pressure when the nerves kick in. This prompt takes your rough notes about a relevant experience and structures them into a polished STAR answer you can practise before the interview.

📋 CRAFT Prompt 4 of 5 — Answer Polisher Interviewee
You are a professional interview coach helping a small business owner prepare a strong, structured answer to a competency-based interview question.
 
The question I need to answer: [e.g. "Tell me about a time you dealt with a difficult customer" / "Give me an example of a time your business faced a serious challenge and how you handled it" / "Describe a situation where you had to make a significant decision under pressure"]
 
My rough notes on a relevant experience:
- What happened: [Describe the situation in your own words — as rough as you like]
- What I did: [The actions you took]
- What the outcome was: [The result — be specific if possible — e.g. "the customer stayed and left a 5-star review" / "we recovered the contract worth £X" / "we hired two new staff members and turnover grew by X%"]
 
Structure this into a polished STAR answer (Situation, Task, Action, Result) of around 150 words. It should:
- Sound like a confident, experienced business owner telling a real story
- Be specific about what I personally did — not what "the team" did vaguely
- End with a clear, positive result
- Sound natural when spoken aloud — not like a written report
 
After the answer, give me 2 natural-sounding alternative ways to open the same story, in case I want to vary it.
💡 Practise it aloud
Read your STAR answers aloud three times before the interview. Not in your head — aloud. The parts that feel awkward when spoken are the parts to adjust. A polished written answer that you stumble over in delivery is less impressive than a rougher answer delivered confidently. ChatGPT structures it; your voice makes it yours.

Prompt 5 — The Follow-Up Message [ For Both ]

Sending a professional follow-up message within 24 hours of an interview does two things: it demonstrates professionalism and attention to detail, and it keeps your name in the interviewer’s mind at exactly the moment they are comparing candidates or making a decision. Most people do not send one. That is your advantage.

This prompt works in both directions — as a candidate following up after an interview, or as an employer following up with candidates you want to progress or decline professionally.

👥📋 CRAFT Prompt 5 of 5 — The Follow-Up Both
You are a professional business communication writer. Write a follow-up message after a job interview.
 
I am the: [Candidate — I was being interviewed / Employer — I was the interviewer]
Interview was for: [e.g. "a 12-month office cleaning contract" / "a part-time barista role at my café"]
Who I am writing to: [e.g. "the procurement manager at [Company]" / "a candidate called [First name] who interviewed for the role of [Job title]"]
How the interview went: [e.g. "very well, I felt a strong connection and I am keen to progress" / "well, but I am still comparing candidates" / "I have decided to offer the role / I have decided not to proceed"]
One specific thing that was discussed that I want to reference: [e.g. "their plans to expand the contract in 2027" / "their experience managing a team of three" — this makes the message feel personal]
 
Write a professional follow-up email of under 100 words. It should:
- Reference the specific conversation naturally
- State my next step or intent clearly
- Be warm but professional — not gushing, not cold
- Close with a clear invitation to the next step
 
Tone: professional, warm, confident. Like a message from someone who takes their work seriously.
🇬🇧 UK employers — ACAS guidelines
Under the Equality Act 2010, it is unlawful to ask questions that could be used to discriminate on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. Before conducting any interview, review the ACAS guide to recruitment at acas.org.uk. If you are uncertain whether a question is lawful, leave it out. The prompts in this guide are designed to avoid these areas, but professional sign-off is recommended for any formal hiring process.
🇺🇸 US employers — EEOC guidelines
Under federal equal employment opportunity law, interview questions that reveal or imply information about a candidate’s race, colour, religion, sex, national origin, age, disability, or genetic information can expose employers to discrimination claims. Review the EEOC guidance at eeoc.gov before conducting formal interviews. State laws may impose additional requirements. The prompts in this guide flag these areas, but for any formal hiring process, review with an employment attorney or HR professional.

Frequently asked questions

Yes. ChatGPT is well-suited to interview preparation because it can research a company and role from a description you provide, generate questions most likely to be asked based on the context, help you structure your experience into confident STAR-format answers, and produce a professional follow-up message. All five tasks in this guide work on the free version at chat.openai.com in under 10 minutes.
Open ChatGPT at chat.openai.com, paste in the Interview Question Generator prompt from this guide, and describe the role you are hiring for — the job title, the key responsibilities, and the three most important things you need to assess. ChatGPT produces 10 structured, competency-based questions in under 60 seconds. Always review the output against ACAS guidelines (UK) or EEOC guidelines (US) before use.
The most effective small business job interview questions assess three things: competence (can they do the job?), reliability (will they show up and follow through?), and cultural fit (will they work well in a small team without close supervision?). The Interview Question Generator prompt in this guide produces questions tailored to your specific role across all three dimensions, rather than generic questions that could apply to any job.
Yes, provided the questions themselves are lawful. AI-generated interview questions are subject to exactly the same legal requirements as manually written ones. Questions that relate to age, pregnancy, religion, disability, race, or sexual orientation can expose employers to discrimination claims. The Interview Question Generator prompt in this guide specifically instructs ChatGPT to avoid these areas, but always review the output against ACAS guidelines (UK) or EEOC guidelines (US) before use.
👥 Ready to go further?
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Interviews are just the start. The full ebook covers hiring, customer communications, quotes, proposals, and more — all with copy-paste prompts built for non-technical small business owners.
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K
Kieron Penrose
Creator of the CRAFT Method · AI Alchemist

Kieron spent 20 years as a management trainer working with global brands including Pepsi and Cadbury. He now teaches small business owners how to get real results from AI. No tech background required.

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